Question 1

What is Cash Send for SRD R350?

Accepted Answer

Cash Send is a payment method that allows you to receive your SRD R350 grant via participating retailers or ATMs without needing a bank account.

Question 2

How do I switch my SRD R350 grant to Cash Send?

Accepted Answer

Visit the SASSA SRD website, update your payment details under the "How do I change my banking details?" section, and select Cash Send as your payment method.

Question 3

Do I need a bank account to use Cash Send?

Accepted Answer

No, Cash Send does not require a bank account. You will receive an SMS with a voucher code to withdraw your funds.

Question 4

How long does it take to switch to Cash Send?

Accepted Answer

The process may take a few days as SASSA updates their system and verifies your new payment method.

Question 5

Where can I withdraw my SRD R350 grant using Cash Send?

Accepted Answer

You can withdraw your funds at participating retailers like Pick n Pay, Boxer, Shoprite, Checkers, USave, or selected ATMs.

Question 6

What should I do if I don’t receive the SMS voucher code?

Accepted Answer

Ensure that your phone number is correct and active. If the issue persists, contact SASSA for assistance.

Question 7

Can I change my payment method back to my bank account after switching to Cash Send?

Accepted Answer

Yes, you can update your payment method anytime by revisiting the SASSA SRD website and selecting your preferred option.

Question 8

Is there a fee for using Cash Send to withdraw my SRD grant?

Accepted Answer

No, there are no fees to withdraw your SRD R350 grant using Cash Send at participating retailers or ATMs.

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