What are the common reasons for SRD rejection?
If your SRD R350 grant application is rejected, it can be due to a variety of reasons. Understanding these reasons can help you address the issue and, in some cases, appeal the decision.
Here are some of the most common reasons why SASSA application was rejected:
Alternative Income Source Reason
The applicant is found to be receiving income from another source. The SRD R350 grant is intended for individuals who have no income at all. If SASSA’s systems detect any form of income (such as from employment, self-employment, or another social grant), the application may be rejected.
How to Fix
If this is incorrect, you can appeal by providing proof that you do not have any income.
Receiving Other Social Grants Reason
The applicant is receiving another social grant from SASSA (e.g., Old Age Grant, Disability Grant, or Unemployment Insurance Fund (UIF)).
You cannot receive the SRD grant if you are already a beneficiary of other government grants or unemployment benefits, except for the Child Support Grant.
How to Fix
If you are not receiving any other social grant and the rejection is in error, you can appeal the decision by providing relevant documentation.
Registered for UIF (Unemployment Insurance Fund) Reason
The applicant is registered for UIF benefits. The SRD grant is not available to individuals who are eligible for or receiving UIF payments.
How to Fix
If you are not receiving UIF benefits, you can appeal and submit proof showing that your UIF registration is inactive or has expired.
Insufficient ID Verification Reason
SASSA could not verify the applicant’s identity using the provided ID number. If there is an issue with your ID number, such as it not matching your personal details, the application may be rejected.
How to Fix
Ensure that your ID number is entered correctly. If the issue persists, visit a SASSA office to resolve the matter or submit an appeal.
Incorrect Banking Details Reason
Incorrect or incomplete banking details were submitted.nIf your banking information doesn’t match or is incomplete, SASSA cannot process the payment, leading to rejection.
How to Fix
Ensure that your banking details are accurate, and update them via the SASSA SRD website.
Age Requirements Not Met Reason
The applicant is either under 18 or over 60 years old. The SRD grant is only available to individuals aged 18 to 59 years. If you fall outside this age range, your application will be rejected.
How to Fix
If you fall within the eligible age range but your application was rejected due to this, check for any errors in your application details and appeal if necessary.
Active NSFAS Funding Reason
The applicant is receiving funding from NSFAS (National Student Financial Aid Scheme). Individuals receiving NSFAS funding are not eligible for the SRD grant, as NSFAS already provides financial support.
How to Fix
If this is incorrect and you are not receiving NSFAS funding, you can submit an appeal with proof.
Applicant Deceased Reason
The system flagged the applicant as deceased. If the Department of Home Affairs records show the applicant as deceased, SASSA will automatically reject the application.
Failed Bank Account Verification Reason
SASSA could not verify your bank account. If your bank account details are incorrect or your account is inactive, SASSA may not be able to verify it, leading to rejection.
Government Employee Reason
The applicant is flagged as being employed by the government. The SRD grant is not available to individuals working for the government. If you are not a government employee, you can appeal by providing relevant proof.
Pending Outcome for Previous Application Reason
The applicant has an earlier SRD application still being processed. If there’s an issue with a previous application that hasn’t been resolved, it may block any new applications or cause delays.
Appeal Not Submitted in Time Reason
The applicant missed the deadline to appeal a previous rejection. If you were rejected and did not submit an appeal within the specified 90 days, you will need to submit a new application.
How to Appeal a Rejection
If your SRD grant application is rejected and you believe it was done in error, you can appeal the decision by following these steps:
Frequently Asked Questions
Conclusion
The most common reasons why SASSA application was rejected include receiving other forms of government assistance, alternative income sources, and issues with bank account or identity verification. If you believe your application was unfairly rejected, you can appeal the decision by providing additional information or correcting any errors in your application.
